The Uk's Online Lens Experts

Speak to us on: 01252 721735

Hello,

Paying for your order

We use Pay Pal merchant services in order to ensure that all payments made by our customers are completely secure. Using Pay Pal also ensures that every purchase made through us is completey protected by Pay Pal's stringent customer protection gurantee. Our website payment system is also secured using ‘Rapid SSL’ 256 bit encryption, so you can rest assured that all your personal details are completely safe. There are 2 ways to pay for any purchase on our site and paying for your new glasses or lenses couldn’t be any easier. Once you have chosen your frame or lenses, you will them be direct to your shopping cart, where you will see a summary of all the items you have purchased. It is at this stage that you are able to edit your shopping cart or you can delete any items that you no longer wish to purchase.

 

Picture of voucher code box

Using Discount Coupon Codes

Whilst on your shopping cart screen you will also be able to enter in any coupon codes you may have been sent, in order to apply discount to your purchase. When entering your discount code please ensure that numbers and letters are entered in all lower-case. Once you have entered your code into the discount box, your cart total will be updated and will new display the new discounted price.

if you are having problems entering a discount coupon code then please call one of our friendly staff who will be more than happy to assist you.

 

Do you accept NHS Vouchers?

No. Due to current UK law we are prohibited to accept NHS Vouchers. These vouchers can ONLY be accepted by a high street or local opticians practice.

 

Can I pay by Cheque?

Yes. Customers who wish to pay by cheque will need to contact us first, before placing an order. Please note that we will only process orders once your cheque payment has cleared.

 

 

Paying via PayPal Invoice or using Credit/Debit cards

If you would prefer to pay for your purchase using a credit or debit card then simply click on the ‘proceed to checkout’ button at the bottom right hand side of the screen. Here, you will also be able to pay using our Invoice payment method via PayPal. Please note that if you should request to pay via PayPal invoice payment, then there will be a slight delay before we begin to process your order. This is due to the fact that all invoice payments are handled manually, and it can take up to 12 hours before you receive your invoice payment request email from PayPal. However, if you should choose to pay via debit/credit card then your order will be processed immediately after payment has been made.